Totty Bling’s shop policies:
You as my customer are very important and I want you to be very happy.
If by chance you have concerns with any item you have bought please contact me with your concerns and I will do my best to resolve them.
PAYMENT:
Paypal - product will be released upon payment.
SHIPPING:
I offer worldwide shipping.
I use regular mail- UK post.
If you would like your package registered and tracked it will cost extra. Please contact me if you want this option.
Express post please contact me for a price before payment.
PLEASE NOTE: All duties, taxes, and costs incurred at time of import are the responsibility of the buyer, my items do not contain any hazardous material.
REFUNDS AND EXCHANGES:
I will happily refund or remake an item within 8 weeks of purchase in the unlikely event of breakage. I will first ask you to send back the broken item (I will refund your postage).
Please measure carefully as I am hesitant to refund if you find the item doesn't fit.
Additional Policies and FAQs
Most of my Jewellery items can be altered in length - please contact me if you need an alteration.